Return & Refund Policy

At Karimi Graphics, we take pride in delivering high-quality custom prints and designs. As all our products are made-to-order, we request our customers to read the following return and refund policy carefully before placing an order.

1. No Return on Custom Printed Items

All our products (visiting cards, bill books, letterheads, brochures, boxes, etc.) are personalized and printed as per your specific requirements. Therefore, we do not accept returns for any custom printed or personalized items.

2. Damaged or Defective Products

If you receive a damaged or misprinted item, you must notify us within 48 hours of delivery. In such cases:

• We may request photos/videos of the damaged product.

• Once verified, we may offer a free reprint or partial refund, depending on the issue.

To report a defective product, please contact us at karimigraphics@gmail.com or call us at +91 740 544 9442 / +91 90 333 80 984.

3. No Refunds for Errors After Approval

We share a digital proof or sample for approval before printing. Once approved:

• We are not responsible for errors in text, layout, or design.

• No refunds will be issued for errors that were approved by the customer.

Please review all artwork carefully before confirming.

4. Cancellations

Orders can only be canceled before the design is approved and printing has started. Once the production process begins, the order cannot be canceled or refunded.

5. Processing Time for Approved Refunds

If a refund is approved:

• It will be processed within 7–10 business days.

• Refunds will be issued through the original payment method or via bank transfer.

6. Contact Us

If you have any questions regarding this policy, please contact:

Karimi Graphics
Email: karimigraphics@gmail.com
Phone: +91 740 544 9442 / +91 90 333 80 984